| |
Solving problems; improving processes
The objective of this workshop is to teach participants the elements and skills of effective and creative problem-solving. Participants will learn a specific problem-solving model. The process begins with identifying the correct problem to work on, moving into defining causes and effects, generating alternatives, and implementing the best solution. Participants will be given the opportunity to practice during class.
Highlights
- Understanding and using a sample problem-solving process (Plan, Do, Check, Act)
- Group problem-solving tools: effective brainstorming techniques, '5 whys,' 'fishbone' diagrams, mind-mapping, and consensus decision-making
- Implementing solutions and tracking results
- Developing and using an action plan
- Problem-solving exercises for individual and group practice
Next class
September 29 (Wednesday); 8:30 a.m. to 4 p.m.
Location
Class will be held at the SDA office located at 1004 South Pine Street, Spartanburg.
Fee
Members, $215 per person; non-members, $300 per person
Instructor
Mike Blackwell
Register
To register, call the SDA at 864/585-1007, or click here for a fax reservation form.
Custom delivery
This workshop can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at the SDA. Please contact the SDA for more information.
|
|
