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Peer leadership skills
This three-day class provides lead workers with a better understanding of the unique demands of their position and to provide specific techniques that will help them perform more effectively. This seminar focuses on changing relationships for leads/group leaders, the expectations and limitations of the position, and communication demands from employees and management.
(NOTE: Participants should be non-exempt personnel with responsibility for assigning work and leading co-workers in a work area or project team.)
Highlights
- Responsibilities and expectations of a leader
- Common mistakes leaders make
- The 'laws' of leadership
- Understanding power without authority
- Achieving results with your team
- Solving problems using: 'fishbone' diagrams, '5 whys,' and 'Plan, Do, Check, Act' problem solving process
- Making continuous improvement happen
- Communicating with results through: active listening, discussing clear expectations, giving positive and negative feedback, and giving praise
- Communicating information and assignments in team 'huddle' meetings
- Dealing with conflict and other situations
Next class
November 9, 10, and 11; (Tuesday, Wednesday and Thursday); 8:30 a.m. to 3:30 p.m. each day
Location
Classes will be held at the SDA office located at 1004 South Pine Street, Spartanburg.
Fee
Members, $645 per person; non-members, $900 per person
Instructor
Mike Blackwell
Register
To register, call the SDA at 864/585-1007, or click here for a fax reservation form.
Custom delivery
This workshop can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at the SDA. Please contact the SDA for more information.
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