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Peer leadership skills
This two-day class provides lead workers with a better understanding of the unique demands of their position and to provide specific techniques that will help them perform more effectively. This seminar focuses on changing relationships for leads/group leaders, the expectations and limitations of the position, and communication demands from employees and management.
(NOTE: Participants should be non-exempt personnel with responsibility for assigning work and leading co-workers in a work area or project team.)
Highlights
- Responsibilities and expectations of a leader
- Common mistakes leaders make
- The 'laws' of leadership
- Understanding power without authority
- Achieving results with your team
- Solving problems using: 'fishbone' diagrams, '5 whys,' and 'Plan, Do, Check, Act' problem solving process
- Making continuous improvement happen
- Communicating with results through: active listening, discussing clear expectations, giving positive and negative feedback, and giving praise
- Communicating information and assignments in team 'huddle' meetings
- Dealing with conflict and other situations
2008 dates
Next class will be scheduled in 2009
Location
Classes will be held at the SDA office located at 1004 South Pine Street, Spartanburg.
Fee
Members, $395 per person; non-members, $475 per person
Instructor
Mike Blackwell
Register
To register, call the SDA at 864/585-1007, or click here for a fax reservation form.
Custom delivery
This workshop can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at the SDA. Please contact the SDA for more information.
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