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Active listening
Active listening helps build understanding, trust and rapport between listener and speaker. The purpose of this course is to enhance the participant's knowledge of how effective listening can empower both the listener and speaker, increase efficiency, promote a healthy working environment, and enrich relationships.
Highlights
- Define listening and the listening process
- Identify the five types of listening responses
- Evaluate current listening skills and determine an appropriate response to any given situation
- Understand the value of active listening
- Use the guidelines for active listening
Next class
Call for information
Location
Class will be held at the SDA office located at 1004 South Pine Street, Spartanburg.
Fee
Members, $145 per person; non-members, $210 per person
Instructor
Julie Sanom
Register
To register, call the SDA at 864/585-1007, or click here for a fax reservation form.
Custom delivery
This workshop can be tailored to meet your company's needs. It can be delivered at your facility, or off-site at the SDA. Please contact the SDA for more information.
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