class summary
Coaching and team building
Whether managers are trying to help employees enhance their performance, develop themselves toward future goals, or rebound after derailing, employees greatly benefit from being coached. This two-day workshop presents the skills used by effective workplace coaches, and demonstrates the linkage between coaching and team-building.
A truly successful group establishes its own distinct character, norms and goals, and builds on the contributions of each member. The results are increased commitment, enhanced communication and greater accountability. Also, team oriented work groups need coaches, not bosses. These coaches face unique leadership challenges versus those in a traditional relationship.
This two-day workshop provides a practical framework for understanding the process, management responsibility, and skills involved in coaching and team building to high performance. Working team leaders without management authority will also benefit from this educational opportunity.
Highlights
- Major reasons coaches succeed, and fail
- Improving performance through a feedback system
- Motivating associates
- Treating performance problems not related to the performer's behavior
- Face-to-face opportunities for coaching
- Managing change
- Role-playing exercise
- Stages of team development
- Getting your team on track
- Handling competition and strained relationships among team members
- Determine when to expect cohesiveness among team members
- Assess team member roles
- Team-builders versus team-wreckers
- Characteristics and traits of successful teams
- Differentiate between problem-solving and decision-making
- Identify types of decisions teams make
- Team-building exercise